Compatibility & Usage
What devices are compatible with VoltaCharger products?
Our products are compatible with a wide range of devices, including smartphones, tablets, laptops, and other USB
enabled devices. For specific compatibility, please refer to the product specifications.
Do VoltaCharger products support fast charging across all devices?
While our products are optimized for fast charging, the actual charging speed may vary based on the device's
compatibility and power input specifications. Always ensure your device supports fast charging to take advantage
of this feature.
Are VoltaCharger products safe to use with all devices?
Yes, VoltaCharger products are designed with built-in safety features, including over-voltage and over-current
protection, making them safe to use with a wide range of devices.
Warranty & Support
What is the warranty policy for VoltaCharger products?
VoltaCharger products typically come with a 16 months warranty against manufacturing defects.
How do I claim a warranty replacement or repair?
To claim a warranty replacement or repair, please contact our customer support team with your order details and
a description of the issue. We will guide you through the warranty claim process.
What should I do if my VoltaCharger product is not working properly?
If your VoltaCharger product is not functioning correctly, first check all connections and ensure compatibility
with your devices. If the issue persists, please reach out to our customer support for troubleshooting
assistance.
Shipping & Returns
How long does shipping take, and do you offer international shipping?
VoltaCharger offers various shipping options, including expedited shipping in the U.S. (2-3 business days),
express shipping in Australia (1-3 business days), and next business day delivery via Royal Mail in the UK. For
more details on shipping times and methods for Canada and other international destinations, please visit our
shipping policy page.
What’s the return and refund policy for VoltaCharger products?
We accept returns within 30 days of purchase. Products must be in their original condition and packaging. To
initiate a return, please contact our customer support team for instructions on the return process.
Are VoltaCharger products compliant with airline travel rules?
Yes, VoltaCharger products comply with airline travel regulations regarding battery and charging devices.
However, we recommend checking specific airline policies, as they may vary.
Product Comparison & Maintenance
What’s the difference between Volta Max and other charging cables on the market?
The Volta Max cable is designed to eliminate the hassle of juggling multiple cables by offering 240W power
delivery for fast charging, 6-in-1 magnetic connectivity to easily switch between devices, and high-speed USB
3.2 Gen 2 data transfers. Its 4K display support and Thunderbolt compatibility ensure seamless performance,
whether you're transferring large files or connecting to external displays. With the Volta Max, you get a single
cable that simplifies your tech setup and meets all your connectivity needs effortlessly.
How do I clean and maintain my VoltaCharger products?
To clean your VoltaCharger products, use a soft, dry cloth to wipe down the exterior. Avoid using harsh
chemicals or submerging the products in water. For optimal performance, store them in a cool, dry place when not
in use.
We are here to Help
We strive to keep every single one of our customers happy. Not only in the quality of our products but also in customer service. Please if you have any questions, issues or concerns send us a message by filling out the fields below and we'll get back to you ASAP!