@ALL

We could have done that and we wanted to do that, but the cable had to pass several tests. We also created multiple polls via the Volta Insider Facebook group (https://www.facebook.com/groups/1466689113359889) a couple of time and asked our early Indiegogo backers if we should delay the fulfillment of the Indiegogo campaign in order for us to replace the Volta Original Improved with the Volta2.0. But several of the people were against the delay and some were even calling us scammers, that it was a mechanism for us not to fulfill all the pending Indiegogo orders. No one wanted to hear that the fulfillment should be delayed until January, we were called several names. This was a very difficult decision for us and we had to go ahead and produce the Volta Original improved because that was what most of the people want.

Again, I personally understand where a lot of people are coming from and how disappointed they must have been, but our decision was based on what the customers wanted. There was no way for us to improve on the existing Volta1.0 connector without remoulding the entire magnetic connection

Nowe the BIg Question -→>>>

WHY VOLTA2.0?

The Volta2.0 is something we have been working on for a while now, based on the feedback received from our customers

1) Faster charging cable (we upgraded the current rate from 2.4A to 5A). The tips on the Volta1.0 or Original will only work with a 2.4A current rated cable, else it could damage your device if we make the Volta1.0 or Original tips compatible with the 5A Volta2.0 cables.

2) Customers requested for a more secure magnetic connection and to offer that we had to improve on the magnetic connection socket between the cable head and the tip, by introducing a slot type connection which is 100% different from the Volta1.0 or Original pin connection type. There is no way for the Volta2.0 tips or cable to work with the Volta1.0 or as a result of this new connection type.

3) Customers also requested for the remake of the Volta1.0 USB Type C tip because it is too bulky. They wanted the USB Type C tip to be of the same size as the Lightning and micro USB tip.

4) Tip reinforcement – The magnet on the tip get damaged easily whenever it is dropped on a hard surface or whenever it bumps into a hard object. To solve this, we had to reinforce the tip(s) with a plastic.

5) The Volta XL tip and cable cannot use the same tip as Volta2.0 because the Volta XL is capable of delivering up to 87W, 4.3A and the On-The-Go feature which are features of a cable with USB Type C PD protocol.

As a result of these points listed above. We had to open a new mold, in order to offer what our customers as asking for.

As for a replacement or upgrade program, we will see what we can do about that.

Finally, it is important that people know that we are not driven by profit at Volta. We are only pushing forward to deliver what our customers want. We will never do anything to take advantage of the wonderful people that supported us when we were nothing and helped us get this far with their hard earned money. Again, it was never our intention to take advantage of our customers and we will never take your support for granted. We sincerely appreciate your undying support and we will be foolish to let you guys down.

We love you all now and always.

@IAN and @Dave

We could have released the Volta2.0 way ahead of Volta XL in March 2018. We purposely delayed the release as we wanted to make sure it is 5A rated, in order for it to be compatible with the OnePlus.

One thing we were sure of was that Chinese manufacturer would copy our design just as they did with the Volta1.0 and there is nothing we can do about this. Even Apple cannot do anything about it. There are hundreds of phones in the market that looks exactly like iPhone X and yet Apple is unable to stop these China manufacturing from replicating the iPhone X design. This is something that the Chinese manufacturers are doing because they are protected by the Chinese government.

The design of the OnePlus6, Xiaomi Mi 8, LG G7 ThinQ, Huawei P20 etc is exactly the same and that is because all these guys are copying from one another. Just because a Chinese manufacturer copied our design does not mean the performance of our cables will not be their fake cable.

Volta2.0 is 5A rated and it is the only magnetic cable that is 5A rated. Any other cable you find in the market or on AliExpress that copied our design is 3A rated.

Finally, you have the right to go after those $3 gimmick cables and risk damaging your device or get a much better Volta2.0 cable with rest of mind.

Very disappointed…
How can you guys get away with this? This is totally unfair to those of us who have supported you from day one. To make the new tips non compatible with the old cables and the new cables non compatible with the old tips just blows my mind. I’m just flabbergasted that you can call yourselves a respectable company if this is how you treat your customers. I will not be purchasing anything from you ever again. You’ve just lost another customer.

Yup, going Aliexpress, with the cost saving I can give myself a lifetime warranty. You dropped the ball on this one Volta and should have looked after people who have supported you since the start. This is a slap in the face.

Guys, they are jusr reselling what you can get on AliExpress for $3 …